Job Description
We are looking for a strategic Head of Payments to lead our payments function and support rapid expansion across APAC and MENA. This role combines hands-on ownership of payment performance with leadership of a high-impact Payments & KYC team.
Requirements
- 5+ years of experience in payments within online-focused companies (CFD, fintech, or gambling).
- Proven experience designing and managing multi-PSP payment ecosystems in international markets.
- Strong understanding of payment orchestration, routing, cascading, and reconciliation.
- Hands-on experience with chargeback management, fraud prevention, and regulatory compliance.
- Demonstrated ability to negotiate commercial terms with PSPs and banks.
- Experience defining and owning payment KPIs and data-driven decision making.
- Ability to travel and attend industry events in APAC (every 2–3 months).
- Strong written and oral communication skills in English.
Responsibilities
- Own and evolve the company’s end-to-end payment architecture (PSPs, banks, crypto rails, and local methods across APAC and MENA).
- Design and continuously optimize smart routing, cascading, failover logic, and geobased allocation of payment flows, balancing approval rate, speed, risk, and cost.
- Own core payment KPIs (Approval Rate, Success Rate, Decline Rate, Chargeback Rate, Refund Rate, Payout SLA, Cost per Transaction) and ensure data-driven optimization via dashboards and alerts (Metabase/FXBO).
- Drive continuous improvement of the deposit funnel (deposit first success repeat usage) in collaboration with Product and Engineering.
- Develop and enforce anti-fraud controls (limits, velocity checks, anomaly detection, chargeback management) and align closely with compliance on regulatory and sanctions requirements.
- Lead incident management for payment outages, escalations, and regulator/vendor inquiries, ensuring operational resilience and audit readiness.
- Act as the primary owner of PSP and banking relationships in APAC and MENA, including sourcing, evaluation, onboarding, and performance management.
- Negotiate commercial terms with providers (pricing, settlement cycles, risk sharing, SLAs) and manage quarterly business reviews and renewals.
- Lead and develop the Payments & KYC team; define operating procedures, escalation paths, and standard playbooks.
- Ensure stable, timely, and compliant processing of deposits and withdrawals across all jurisdictions.
Nice to have
- Experience with crypto payments and hybrid fiat/crypto settlement models.
- Prior leadership experience in scaling a payments function in a high-growth company.
- Familiarity with Mauritius or other offshore-regulated environments.
Benefits
- Competitive and attractive compensation
- Proper rest time of 24 annual leave days
- Challenging and unique tasks in the FinTech field
- Funding for gym memberships, fostering a healthy work-life balance
Interview Stages
- Interview with Recruiter (1 hour)
- Interview with Hiring Manager (1.5 hours)
About Versus Trade
Versus Trade is a CFD trading company of like-minded people who are seeking to change the way the world trades. After spending more than 15 years in trading and brokerage, we asked ourselves a question: Why is everything so regular? So we decided to create revolutionary tools that break down barriers in trading worldwide. With passion as our guide, we venture into uncharted territory, exploring new frontiers, challenging norms, and pushing boundaries further than ever before.
Our vision is to have a journey to reinvent trading mechanics and to offer unlimited trading perspectives. We want people to trade cross-asset, cross-market, and even cross-event!
We seek companions who are:
- Passionate about working in finance
- Ambitious to do great things
- Attentive to the very detail of the subject
- Bold enough to build different
- Enthusiastic along the way
- Ready to make a lasting impact
Sounds like you? Join the Versus Trade Team!