Job Description
We are seeking a Payments and KYC Specialist responsible for the efficient processing of client transactions, managing relationships with payment service providers (PSPs), and ensuring that all client onboarding and account verification processes comply with regulatory requirements and internal policies.
Payments and KYC Specialist Job Description We are seeking a Payments and KYC Specialist responsible for the efficient processing of client transactions, managing relationships with payment service providers (PSPs), and ensuring that all client onboarding and account verification processes comply with regulatory requirements and internal policies. This role involves verifying customer documentation, conducting risk assessments, and ensuring the accuracy of client data to mitigate financial crime risks and maintain regulatory compliance. We are looking for a detail-oriented professional with strong analytical skills, excellent communication abilities, and a solid understanding of payment operations and compliance requirements.
Responsibilities
- Oversee daily payment operations.
- Review and verify customer-provided documents, including proof of identity, proof of address, and other required documentation.
- Ensure all documentation meets internal guidelines and regulatory standards.
- Execute client transactions in accordance with SLAs.
- Resolve payment- and verification-related issues, escalating them to relevant teams when necessary.
- Identify and flag suspicious activity, collaborating with compliance and risk management teams to address concerns.
- Investigate and resolve payment and verification discrepancies.
- Ensure customer records are complete, accurate, and securely stored.
- Assist with the integration of new PSPs and test payment methods for functionality and efficiency.
- Monitor transactions for potential fraud or unusual activity.
- Support customer service teams with payment- and KYC-related inquiries and escalations.
- Provide guidance on payment processes to improve the overall customer experience.
Requirements
- 1.5 – 3 years of experience in back-office roles (payment operations, banking, KYC, AML, customer verification, or payments-related roles).
- Solid understanding of payment methods, gateways, transaction execution, and reconciliation processes.
- Familiarity with PSPs, banking systems, fintech solutions, and KYC/AML tools (e.g., Jumio, Sumsub, World-Check).
- Knowledge of compliance regulations is a strong advantage.
- Strong analytical and problem-solving skills.
- High attention to detail and strong organizational skills.
- Ability to work under pressure and handle high transaction volumes.
- Ability to explain technical issues in a clear and understandable manner.
- Strong customer-service mindset and problem-resolution skills.
- Excellent time-management and prioritization skills in a fast-paced environment.
- Team player with the ability to collaborate across departments.
- High level of integrity and professionalism, especially when handling sensitive financial data.
- English level: Upper-Intermediate or higher.
- Willingness to work in shift rotation is required.
Benefits
- Competitive and attractive compensation.
- Fully remote work format.
- 24 days of paid annual leave.
- Challenging and impactful tasks in the FinTech industry.
- Gym membership compensation to support a healthy work-life balance.
Interview Stages
- Interview with a Recruiter (60 minutes)
- Interview with a Hiring Manager (60 minutes)
- Interview with a COO (30 minutes)
About Versus Trade
Versus Trade is a CFD trading company of like-minded people who are seeking to change the way the world trades. After spending more than 15 years in trading and brokerage, we asked ourselves a question: Why is everything so regular? So we decided to create revolutionary tools that break down barriers in trading worldwide. With passion as our guide, we venture into uncharted territory, exploring new frontiers, challenging norms, and pushing boundaries further than ever before.
Our vision is to have a journey to reinvent trading mechanics and to offer unlimited trading perspectives. We want people to trade cross-asset, cross-market, and even cross-event!
We seek companions who are:
- Passionate about working in finance
- Ambitious to do great things
- Attentive to the very detail of the subject
- Bold enough to build different
- Enthusiastic along the way
- Ready to make a lasting impact
Sounds like you? Join the Versus Trade Team!
Job Description
We are looking for a strategic and performance-driven Paid Acquisition Specialist to own and manage Versus Trade’s digital marketing efforts through external marketing agencies. This role is responsible for managing and optimizing digital acquisition strategy through external sub-contractors across multiple channels and markets, with a strong focus on performance, efficiency, and measurable business results.
Requirements
- 2+ years of experience in digital marketing with agency management
- Experience in trading, brokerage, or crypto industries would be a plus
- Strong understanding of performance marketing and funnels
- Experience working with KPIs, budgets, and ROI-driven strategies
- Confident written and verbal English (B2+)
- Ability to manage multiple agencies and channels simultaneously
- Strong analytical and decision-making skills
Responsibilities
- Manage and coordinate external marketing agencies across channels
- Define KPIs, briefs, budgets, and performance benchmarks
- Monitor agency performance and optimize strategies
- Scale successful channels and stop underperforming initiatives
- Ensure alignment between marketing, brand, and compliance requirements
- Report on performance and growth results to internal stakeholders
Nice to have
- Experience working with APAC markets
- Experience in high-risk or regulated industries
- Understanding of SEO and affiliate marketing
Working conditions
Benefits
- Competitive and attractive compensation
- Remote work schedule
- Proper rest time of 24 annual leave days
- Challenging and unique tasks in the FinTech field
- Funding for gym memberships, fostering a healthy work-life balance
Interview Stages
- HR Interview – 1 hour
- Hiring Interview – 1,5 hours
- Final Interview (optional) – 45 minutes
About Versus Trade
Versus Trade is a CFD trading company of like-minded people who are seeking to change the way the world trades. After spending more than 15 years in trading and brokerage, we asked ourselves a question: Why is everything so regular? So we decided to create revolutionary tools that break down barriers in trading worldwide. With passion as our guide, we venture into uncharted territory, exploring new frontiers, challenging norms, and pushing boundaries further than ever before.
Our vision is to have a journey to reinvent trading mechanics and to offer unlimited trading perspectives. We want people to trade cross-asset, cross-market, and even cross-event!
We seek companions who are:
- Passionate about working in finance
- Ambitious to do great things
- Attentive to the very detail of the subject
- Bold enough to build different
- Enthusiastic along the way
- Ready to make a lasting impact
Sounds like you? Join the Versus Trade Team!
Description
We are looking for a proactive and strategic Community Manager to build, grow, and manage our trader communities across APAC markets — developing strong, engaged spaces in Telegram, Discord, and local platforms such as Line. In this role, the manager will own the full community lifecycle, from strategy and growth to engagement, content, and conversion. This position will also evolve into managing local community moderators across key markets.
Requirements
- 2+ years of experience managing online communities (Telegram, Discord and other platforms) for international brands
- Experience in at least one of the following industries: trading, brokerage, crypto.
- Strong understanding of community engagement mechanics, retention, and conversion funnels.
- Proven experience in building, growing, and engaging communities from scratch or at scale.
- Experience creating and managing community-focused content (announcements, discussions, activations, polls, events).
- Confident written and verbal communication in English (B2 or higher)
- Comfortable managing multiple communities and markets simultaneously.
- Ability to manage local moderators and scale community operations over time.
- Ability to work with community tools, bots, and analytics (Telegram bots, Discord tools, CRM or similar).
Responsibilities
- Develop and execute community strategies to drive growth, engagement, and retention across Telegram, Discord, and local platforms (e.g. Line).
- Launch, manage, and scale trader communities across APAC markets.
- Create and manage community content and activity plans (announcements, discussions, polls, activations).
- Actively engage with community members and maintain a strong, brand-aligned community culture.
- Drive organic and paid member acquisition and convert engagement into measurable business results.
- Monitor community performance and optimize strategy based on insights.
- Coordinate and gradually manage local community moderators across key markets.
Nice to have
- Experience working with APAC markets (Malaysia, Thailand, Indonesia, Vietnam).
- Experience managing multilingual communities.
Benefits
- Competitive and attractive compensation
- Remote work schedule
- Proper rest time of 24 annual leave days
- Challenging and unique tasks in the FinTech field
- Funding for gym memberships, fostering a healthy work-life balance
Interview Stages
- Interview with Recruiter (1 hour)
- Interview with Hiring Manager (1.5 hours)
- Final Interview (optional)
About Versus Trade
Versus Trade is a CFD trading company of like-minded people who are seeking to change the way the world trades. After spending more than 15 years in trading and brokerage, we asked ourselves a question: Why is everything so regular? So we decided to create revolutionary tools that break down barriers in trading worldwide. With passion as our guide, we venture into uncharted territory, exploring new frontiers, challenging norms, and pushing boundaries further than ever before.
Our vision is to have a journey to reinvent trading mechanics and to offer unlimited trading perspectives. We want people to trade cross-asset, cross-market, and even cross-event!
We seek companions who are:
- Passionate about working in finance
- Ambitious to do great things
- Attentive to the very detail of the subject
- Bold enough to build different
- Enthusiastic along the way
- Ready to make a lasting impact
Sounds like you? Join the Versus Trade Team!
Job Description
We are looking for a strategic Head of Payments to lead our payments function and support rapid expansion across APAC and MENA. This role combines hands-on ownership of payment performance with leadership of a high-impact Payments & KYC team.
Requirements
- 5+ years of experience in payments within online-focused companies (CFD, fintech, or gambling).
- Proven experience designing and managing multi-PSP payment ecosystems in international markets.
- Strong understanding of payment orchestration, routing, cascading, and reconciliation.
- Hands-on experience with chargeback management, fraud prevention, and regulatory compliance.
- Demonstrated ability to negotiate commercial terms with PSPs and banks.
- Experience defining and owning payment KPIs and data-driven decision making.
- Ability to travel and attend industry events in APAC (every 2–3 months).
- Strong written and oral communication skills in English.
Responsibilities
- Own and evolve the company’s end-to-end payment architecture (PSPs, banks, crypto rails, and local methods across APAC and MENA).
- Design and continuously optimize smart routing, cascading, failover logic, and geobased allocation of payment flows, balancing approval rate, speed, risk, and cost.
- Own core payment KPIs (Approval Rate, Success Rate, Decline Rate, Chargeback Rate, Refund Rate, Payout SLA, Cost per Transaction) and ensure data-driven optimization via dashboards and alerts (Metabase/FXBO).
- Drive continuous improvement of the deposit funnel (deposit first success repeat usage) in collaboration with Product and Engineering.
- Develop and enforce anti-fraud controls (limits, velocity checks, anomaly detection, chargeback management) and align closely with compliance on regulatory and sanctions requirements.
- Lead incident management for payment outages, escalations, and regulator/vendor inquiries, ensuring operational resilience and audit readiness.
- Act as the primary owner of PSP and banking relationships in APAC and MENA, including sourcing, evaluation, onboarding, and performance management.
- Negotiate commercial terms with providers (pricing, settlement cycles, risk sharing, SLAs) and manage quarterly business reviews and renewals.
- Lead and develop the Payments & KYC team; define operating procedures, escalation paths, and standard playbooks.
- Ensure stable, timely, and compliant processing of deposits and withdrawals across all jurisdictions.
Nice to have
- Experience with crypto payments and hybrid fiat/crypto settlement models.
- Prior leadership experience in scaling a payments function in a high-growth company.
- Familiarity with Mauritius or other offshore-regulated environments.
Benefits
- Competitive and attractive compensation
- Proper rest time of 24 annual leave days
- Challenging and unique tasks in the FinTech field
- Funding for gym memberships, fostering a healthy work-life balance
Interview Stages
- Interview with Recruiter (1 hour)
- Interview with Hiring Manager (1.5 hours)
About Versus Trade
Versus Trade is a CFD trading company of like-minded people who are seeking to change the way the world trades. After spending more than 15 years in trading and brokerage, we asked ourselves a question: Why is everything so regular? So we decided to create revolutionary tools that break down barriers in trading worldwide. With passion as our guide, we venture into uncharted territory, exploring new frontiers, challenging norms, and pushing boundaries further than ever before.
Our vision is to have a journey to reinvent trading mechanics and to offer unlimited trading perspectives. We want people to trade cross-asset, cross-market, and even cross-event!
We seek companions who are:
- Passionate about working in finance
- Ambitious to do great things
- Attentive to the very detail of the subject
- Bold enough to build different
- Enthusiastic along the way
- Ready to make a lasting impact
Sounds like you? Join the Versus Trade Team!
Job Description
We are looking for a strategic and performance-driven Digital Marketing Specialist to own and manage Versus Trade’s digital marketing efforts through external marketing agencies. This role is responsible for managing and optimizing digital acquisition strategy through external sub-contractors across multiple channels and markets, with a strong focus on performance, efficiency, and measurable business results.
Requirements
- 2+ years of experience in digital marketing with agency management
- Experience in trading, brokerage, or crypto industries would be a plus
- Strong understanding of performance marketing and funnels
- Experience working with KPIs, budgets, and ROI-driven strategies
- Confident written and verbal English (B2+)
- Ability to manage multiple agencies and channels simultaneously
- Strong analytical and decision-making skills
Responsibilities
- Manage and coordinate external marketing agencies across channels
- Define KPIs, briefs, budgets, and performance benchmarks
- Monitor agency performance and optimize strategies
- Scale successful channels and stop underperforming initiatives
- Ensure alignment between marketing, brand, and compliance requirements
- Report on performance and growth results to internal stakeholders
Nice to have
- Experience working with APAC markets
- Experience in high-risk or regulated industries
- Understanding of SEO and affiliate marketing
Working conditions
Remote
Benefits
- Competitive and attractive compensation
- Remote work schedule
- Proper rest time of 24 annual leave days
- Challenging and unique tasks in the FinTech field
- Funding for gym memberships, fostering a healthy work-life balance
Interview Stages
- HR Interview – 1 hour
- Hiring Interview – 1,5 hours
- Final Interview (optional) – 45 minutes
About Versus Trade
Versus Trade is a CFD trading company of like-minded people who are seeking to change the way the world trades. After spending more than 15 years in trading and brokerage, we asked ourselves a question: Why is everything so regular? So we decided to create revolutionary tools that break down barriers in trading worldwide. With passion as our guide, we venture into uncharted territory, exploring new frontiers, challenging norms, and pushing boundaries further than ever before.
Our vision is to have a journey to reinvent trading mechanics and to offer unlimited trading perspectives. We want people to trade cross-asset, cross-market, and even cross-event!
We seek companions who are:
- Passionate about working in finance
- Ambitious to do great things
- Attentive to the very detail of the subject
- Bold enough to build different
- Enthusiastic along the way
- Ready to make a lasting impact
Sounds like you? Join the Versus Trade Team!
